• Code of Ethical Conduct:

    Quest Con LLC (“Quest Con”) is committed to fostering an inclusive and supportive environment where every individual is treated with dignity, decency, and respect. We expect all participants associated with our events to conduct themselves appropriately, demonstrating consideration, respect, and collaboration at all times. Any form of demeaning, discriminatory, or harassing behavior and speech is strictly prohibited.

    Whether you are engaged with Quest Con LLC or attending Quest Con, we encourage you to be mindful of your surroundings and fellow participants. If you observe a dangerous or harassing situation or someone in distress, please promptly inform event venue security or Quest Con staff. Additionally, feel free to reach out to contact@questconorlando.com throughout the year with any questions or comments. Your cooperation helps us maintain a positive and enjoyable experience for everyone involved.

    Unacceptable Conduct:

    All participants in any Quest Con event are entitled to respectful treatment, regardless of their role or involvement. Unacceptable behaviors include, but are not limited to: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer during the event or related activities. Quest Con strictly prohibits offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability. This also includes the use of nudity and/or sexual images in public spaces, deliberate intimidation, stalking, unwelcome following, harassing photography or recording, sustained disruption of talks or events, and unwelcome physical contact or attention.

    While Quest Con encourages networking and social interaction among attendees, we reserve the right to remove anyone who appears inebriated and engages in conduct that interferes with the enjoyment of the event for others. This includes individuals whose social interactions become unwelcome toward a staff member, attendee, exhibitor, or any other person associated with the event. Firearms are not permitted at the event under any circumstances. Your cooperation ensures a positive and enjoyable experience for all participants.

    Consequences:

    Unacceptable behavior will not be tolerated at Quest Con events, regardless of whether it involves attendees, media, speakers, volunteers, organizers, venue staff, sponsors, exhibitors, or any other individuals associated with the event. Individuals asked to cease unacceptable behavior are expected to comply immediately. Quest Con, at its discretion, reserves the right to remove and prohibit those who violate this Code from continued attendance or participation in some or all of the events, without refund of any fees paid. Additionally, Quest Con may bar violators of this Code from attending or participating in any future Quest Con events at its sole discretion. While this code provides general guidelines, it may not cover every possible type of unacceptable behavior, and Quest Con retains the right to apply corrective action to instances beyond the specific examples noted.

    Please note that this Code of Conduct may be modified at any time and for any reason.

  • Quest Con is dedicated to creating an environment where fans can enjoy a safe, inclusive, and fulfilling convention experience. Our aim is to provide an inclusive space with a zero-tolerance policy against harassment, groping, stalking, and inappropriate photography. Gender-based harassment is not acceptable in any context.

    Harassment encompasses verbal comments reinforcing social structures of domination related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, and religion. It also includes deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or events, inappropriate physical contact, and unwelcome sexual attention. Any form of harassment is unwelcome at Quest Con and will not be tolerated. Violation of this policy will result in removal from the event.

    If you feel you are being harassed, please locate the nearest staff member to report the incident.

  • Quest Con values and supports our exhibitors, artists and creators. Therefore, we do not welcome counterfeit items, bootlegs, knock-offs, artificially created artwork or other pirated goods at our events. If you come across such items, please report them to a Quest Con staff member. Exhibitors found selling counterfeit items may face removal from Quest Con, a ban from future events, and potential criminal prosecution. We appreciate your cooperation in maintaining a genuine and authentic experience for all attendees.

  • All Quest Con badges grant entry to the convention. Additional badges may be required for specific events.

    Please note that badges are non-refundable and cannot be carried over to future years. A 7% FL sales tax is applicable to all badges. It is advisable to purchase badges before the event for a more cost-effective rate compared to onsite and online purchases during the convention.

    Lost badges cannot be replaced. For any badge-related issues, please reach out to contact@questconorlando.com.

  • All Weapon Policies Will Be Enforced by Quest Con & DoubleTree by Hilton Hotel Staff

    The following is a list of some of the items FORBIDDEN at the event. We will not allow them to enter the event at ANY TIME. Please leave them at home, there is NO way that these will come inside the area:

    • Fire weapons - Real Guns, Functional Air Soft, BB Guns, Paintball Guns, Pellet Guns, Cap Guns etc.

    • Metal-bladed weapons - Daggers, Swords, Kunai, Axes, Knives, Blades, etc.

    • Projectile Weapons - Functional Slingshots, Crossbows, Water guns, Long bows, etc.

    • Explosives - Firecrackers etc.

    • Mace or Pepper Spray

    • Blunt Weapons - Nunchaku, Clubs, Bats, Brass knuckles etc.

    • Hard/Overweight Props- Items made of or covered with Metal, Fiberglass, Hard Wood, Glass and other dense or heavy materials that may cause harm

    • Oversized Props - Props over an average size of 5’ in length or measuring over 3 square feet (3’ x 3’)

    • Skates, Roller Skates, Skateboards, and/or any other similar item

    Rules for Handmade Weapons or Props (Cosplay):

    If your weapon/prop is deemed dangerous by the DoubleTree by Hilton Security Staff, your ONLY choice is to relinquish the right to enter with the weapon/prop to the event. You can check them at the Prop Check Booth and get them back when you leave. You CAN get it back if there is a Cosplay Contest and Photo Ops at the Main Stage, and at that time the staff will be near you at all times for the safety of others. We will NOT be checking and giving the weapons more than one time at the event. We are also not responsible for any damage to your prop and will not reimburse you in any way for it. If you don't want it to get harmed, leave it in your car or somewhere else. Prop weapons will be allowed at the event, but they must be checked upon entrance and are subject to check any time. To save yourself time we recommend you to work your props with light materials like:

    • Foam

    • Cardboard

    • Light wood

    • Light Plastic

    All props must have smooth edges.

    In the case of firearms props, we recommend that the weapon's barrel should be covered with a bright color cap. If it looks "fake", you will not have any problems entering the event with your prop!

    If your prop is allowed to enter, it will be marked with a small tie. You will be able to enter and exit the show with this prop at any time once marked. This marker may not be removed at any time during the event. If you do not wish to have this marker placed on your prop, you must relinquish your prop at our Prop Check area or leave it outside.

    DoubleTree by Hilton reserves the right to check any prop and/or weapon during the event for the purpose to protect other event attendees. The production reserves the right to change partially or completely these rules and regulations at any time without notice.